1. Information We Collect

When you use Perky Pet, we may collect the following types of information:

• Personal Information: name, email address, phone number, billing details, and login credentials.
• Pet Information: pet name, species, breed, age, medical history, vaccination records.
• Usage Data: device type, IP address, browser type, app interactions, and cookies.
• Payment Information: processed through secure third-party payment providers (we do not store full card details).

2. How We Use Your Information

We use the collected information to:

• Provide veterinary care, manage appointments, and store pet health records.
• Send reminders for vaccinations, checkups, or scheduled visits.
• Process payments securely and maintain transaction history.
• Improve our website, app, and customer experience.
• Send service updates, promotional offers, and important notifications (with your consent).

3. Sharing of Information

We respect your privacy and do not sell or trade your data.

• Licensed veterinarians and clinics (to provide pet healthcare).
• Payment processors (for secure transactions).
• Trusted third-party service providers (such as hosting, analytics, or support tools).
• Legal authorities if required by law or to protect the safety of users and pets.

4. Data Security

We use encryption, secure servers, and strict access controls to keep your information safe.While no method of transmission is 100% secure, we continuously monitor and update our practices to safeguard your data.

5. Data Retention

We keep your personal and pet information only as long as necessary to provide our services or comply with legal obligations. You can request deletion of your data at any time (see Section 7).

6. Cookies & Tracking

Perky Pet uses cookies and similar technologies to improve your browsing experience, analyze site performance, and personalize content. You can manage or disable cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal data.
• Request deletion of your data.
• Withdraw consent for marketing communications.
• Request a copy of your data (data portability).

8. Children’s Privacy

Perky Pet services are not directed to children under the age of 16. Parents or guardians must create and manage accounts for minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.